In any occasion, any funds deposited will be always liable for a refund if the initial design and concepts (after delivery) are approved.
All requests for refund will be as per the following arrangement:
If the refund request is made within 10 days after receiving your logo, you will be eligible for a full refund.
All refund request should be made to the support department.
All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.
100% unique design guarantee qualifies you for a new logo if the logo designed by Sevipay is found to be considerably similar to another design that already exists. Any likeness to a current outline will be just a fortuitous event and Sevipay won’t acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
1. Specify your concern and claim your refund through any of the following three modes :
• iii. Email. ([email protected])
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, the rights to your design would be transferred to sevipay and you would not legally be allowed to display any version of the design sent by the company.
1. Since the rights to design would now be transferred to sevipay, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.
2. Working in a joint effort with the Government Copyright Agencies sevipay would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here “[email protected]”.
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer. Failure to actively check the my account section may become a cause of hindrance in your perusal of a refund. If you are unsure of how to use the My Account area, please contact customer support at any time for prompt assistance.
In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form.
The designs are crafted after adequate and thorough research to ensure quality and uniqueness.
We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).
All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email the upon request.
We offer 24-Hour Customer Support to address your questions and queries.
You can get in touch with us at whatever time and we promise a prompt reply.
Correspondence Policy
YOU concur that sevipay is not at risk for any correspondence from email address . other than the ones took after by our own particular area i.e. “[email protected]” or/and any toll free number that is not specified on our site. Sevipay ought not be considered in charge of any damage(s) brought about by such correspondence. We just assume liability of any correspondence through email address (supp[[email protected]) under our own space name or/and by means of toll free number i.e. as of now specified on Sevipay Website.
Money Back Guarantee
We are extremely confident of the work we do which is why we back it up with a money back guarantee. If we are unable to meet and beat your expectations, well give you a refund.
100% Unique Design Guarantee
At sevipay we promise that all of our logos are produced using scratch. We will provide you a logo that is adept and in complete compliance with your design brief.